I spent yesterday at Vanguard Consulting’s Leaders Summit on Systems Thinking. John Seddon chaired the day brilliantly, with eight case studies on Systems Thinking. It is not really systems thinking the way that Peter Senge created – it is more a method for improving service organisations – with roots in Demming and Taichi Ohno (the master behind the Toyota Production System).
It is difficult to describe each of the cases in such a small space, but one animated video was shown to everyone by Advice UK that is fun to watch and gives a real-life example of Systems Thinking as applied to the public sector. Enjoy!
It is so important that we get more organisations both understanding and using these ideas and I will be digging deeper into John Seddon’s work in later posts.