|Have you ever noticed|
When you have to decide between
Two different points of view,
Or two contrasting futures …
The best answer is almost never found
At one extreme, nor the other?
Have you ever seen leaders
Giving passionate speeches about a future
That requires short-term pain for long-term gain?
Dividing those who can stay (on uncertain terms)
Against those who will need to go to “save the ship”?
All in the name of some grand plan no one understands.
Have you ever wondered if there might be a better way?
We oft need reminding that you can’t follow fear.
Fear doesn’t know where it’s going.
It only knows where it’s not going.
Through the confusion of fear, uncertainty and doubt,
The spin-doctors weave a web of contradictory messages.
Why is thought-control through fear so common?
The “leaders” are even more fearful of losing their positions.
They oft say nothing, for fear of any negative reaction.
They become angry and throw tantrums like a 3-year old child.
They cannot see their way forwards through the confusion.
They become tired, despondent and ill.
Apparently it was Eleanor Roosevelt who once said:
“The past is history. The future is a mystery,
But today is a gift – which is why we call it ‘The Present’”
As we move into the time of the year where we think
About which gifts to exchange, have you ever thought
That giving love in the present moment is all that’s needed?
“Deal” or “No-Deal?”; “Blue or Red?”; “Haves” or “Have Nots”
Where can we find the best answers to all our struggles?
Settle into a place of stillness and quieten the mind.
Then focus on a higher purpose: centred in love, not fear;
One that both excites you and is of service to future generations.
You’ll find that the answer lies in the space between!
Stop what you are doing!
What do you hear?
Listen for those subtle noises
That are normally drowned-out
In the busyness of life.
The chatter, the clicks, the hubbub
Listen to the space between the noises
They are quieter and even more silent
Than the silence you started to listen to –
Quieter, even, than the quietest sound!
What else lies in the space between?
It is a space to meditate on
The past and the future.
It is the place of pure presence.
Absence of anything,
It holds the answer to everything!
Claude Debussy once said,
“Music is the space between the notes.”
The notes might dance harmoniously,
But the rests dance closer to the truth.
A hidden message that you can only hear
If you listen to for the silence.
In conversation, there are those that compete
To drown-out the silence. They do not listen
They are on “permanent send”,
Not yet charmed by (nor knowing of) the fact
That they were given two ears and one mouth
For a reason: to listen twice as hard!
Try it for a minute, then an hour, then even a day.
Muted by the desire to listen more.
Not just to the noise, but more importantly,
To the space between the notes
That play to the timeless music of glorious silence.
The answer lies in the space between.
© Lorne Mitchell 2019
Picture from iStockPhoto 178359962
Autumn leaves start to turn
And she blows her chilling wind.
The rain now feels colder and wetter
Than the September kind,
Flooding the parched earth
And bringing a new spring.
It’s time for a clear-up
(Or is it clear-out?)
Out or up, no matter, stuff has to go…
To make space for new things to come.
A sort of Spring clean in Fall
(There are no words for it… yet)
The strange thing about this time of year
Is that releasing those things that you no longer use
Can be seen as leaves falling from a tree
They may still be of value to others:
One man’s waste is another man’s water
It’s the want not, waste knot!
Do we REALLY need it?
Do we have a PLACE for it?
Will we really USE it enough to own it?
Do we LOVE it any more?
When was the LAST TIME we used it?
Won’t we bee better off if we RELEASE it?
Where there is tension, let it resolve.
Where there are liabilities, let them be settled.
Where there are past traumas, let them rewind.
Where there is resistance, go with the flow.
Where there is anger, let you have peace.
Where there is darkness, let it be light!
Want not, for there is an abundance for all.
Horde not, for others may have more need.
Release yourself from things that no longer bring you joy.
(For me it’s unread books and unplayed musical instruments)
Untie the want knot and release yourself from stress.
Come, join the revolution!
Someone asked me what one word or phrase I would use to take me into 2018, leave behind those ideas, things and people you don’t need anymore and create something new and vibrant.
I thought for a moment and then said “I use the term “Lighten Up! quite a lot.”
It gives you the chance to drop those dead-weight ideas, as well as the things and even people who drag you down. It also gives you permission to become more conscious and, literally, “enlightened”. It is a good one, too for losing those extra few inches around the belly and becoming lighter on your feet!
The lighter you think, the lighter the world becomes. You need fewer words to connect with people. Your emails become shorter. You need fewer “heavy” conversations. You laugh more. Life becomes much more fun and interesting because you are not held back by the shadows of past traumas nor fears of the future.
And if you look into the light, you can’t see the shadows of the past anyway!
“LIghten-Up!” It works for me! Try it. It might work for you too!
Yesterday I flew from the UK to Germany to have the first meeting this year with a client that I last worked for ten years ago. Getting up at 4.00am and struggling through the security gates which reminded me of a cattle ranch and then twisting and turning through the duty-free glitter path that is the only way to get to the plane at Stanstead Airport, I took a short 20-minute taxi ride to the client’s office that turned out to be more expensive than the flight itself! It was a beautiful day and I had a good two hours before the meeting to walk down memory lane. I needed to make sure I was energised and that my mind was clear.
The most surprising thing for me was that the client faced pretty much exactly the same challenges that they faced when I was last there. It was like seeing an old friend in the street that I had not seen for a while and saying “Wow! You haven’t changed a bit!” They were stuck in a rut. And what is more, they acknowledged the fact. It got me thinking: how difficult it is for all of us (and large organisations in particular) to adapt and change.
Whilst chatting to a friend today, the exact same thought arose in a different way. We were reflecting on what we had achieved in 2015 and what 2016 holds in store for us. Like wine, we tend to describe the past year as a “good year” or a “difficult year” or even an “annus horribilis” – depending on what has happened.
I think I would call 2015 a year of transition. What one word would describe this year for you?
Yet another friend said that their work has gone very well in the past year (to the detriment of everything else) and that he was way off on the objectives he had set himself which were to spend more time with his family. Success is both personal and relative – not just from individual to individual – but also in terms of the emphasis we put on specific relationships and projects. Everything has an opportunity cost associated with it. Life is a balancing act.
For example, in the first six months of this year, I became very distracted by a project which meant that I took my eye off the ball for several other things in my life – both personal and business. Setting a balanced set of aims and objectives at the start of the year is so important. Reflecting on the objectives that I set myself at this time last year, I completely underestimated the passion that I had for this unplanned distraction.
Understanding the dependencies and trade-offs that need to be made is so important. Yet we are emotional creatures and can often be overtaken by distractions and unpredictable events that come at us from stage left. Planning for unexpected turns is also important. As the great Peter Drucker said: “It’s not the plan that’s important, it’s the planning.”
But perhaps the most difficult thing in all of this is to break old habits. This is the case with my client in Germany – and is also so true of myself as we move into 2016. In order to change, you need to jump out of an existing pattern and create a new pattern – like the goldfish jumping from one bowl into another in the picture.
Some say that if you practice a new habit for 30 days, then it will stick. I tried that by giving up alcohol for 6 weeks in mid-October. Those friends who got a bit worried need concern themselves no more! I started again last week. Which just proves that the 30-day rule doesn’t work!
The creation of a new habit requires the displacement of other habits that you need to stop. And it needs to happen so that the new pattern becomes unconscious behaviour. Yet, when you jump to a new habit pattern, it can be quite lonely for a while.
Unless you can create a substitute pattern that is more fulfilling and purposeful, the tendency is to jump back to what is familiar. All the 12-step programmes understand that. The first step is always to admit that you are powerless to the particular addiction or pattern. In doing so, you become conscious of it and can change it.
Think about it. Which patterns do you want to dissolve or move away from in 2016 to give yourself more time to do the things you really want to do? What entrenched (perhaps unconscious) patterns do you want to jump out of? Write them down and share them with a close friend or relative. Get some support on the shift to a new pattern. It is much easier like that!
That’s what I hope to do with my German client. Given that they are conscious and want to change, we will start by describing the new fish tank. All the good things about the new environment and the benefits of being there. Then finding one or two fish that will make the first jump. A bit like “Finding Nemo”. The good news is that there are plenty of fish to choose from and I believe that, 10 years on, the temperature in the current tank is a bit too warm for comfort.
Please comment if you see any other analogies or have any relevant stories to tell! In particular, let us know what patterns you want to jump out of and let us know how you are thinking of doing it!
The arguments raged for ten hours in the House of Commons. The vote was cast. The MPs agreed by a sizeable majority that it was a good thing to let the Royal Air Force bomb Syria. A few hours later, the Tornado Jets were set loose like the dogs of war.
The rest of the country stood by like a confused onlooker. Whatever your beliefs, whatever your fears, however good your knowledge of the situation: none of those would count. In May, the UK’s democratic system transferred our voting rights for another five years to a bunch of elected MPs to take nearly all decisions on our behalf. We’ll all get a vote on whether or not we want to stay in Europe – but that will be equally confusing too. Just like the Scottish No vote last year.
David Cameron’s timing for the bombing Syria vote was lucky. The Paris atrocities a couple of weeks ago certainly added considerable weight to the case. His party held the line, and increased a narrow Tory majority by doing whipping deals with selected allies and the vote for the “ayes” was further buoyed-up by the schism in the Labour party. So the “ayes” had it and the NATO alliance held together because that’s what allies do. Stick together in hard times.
What other solutions were put forward? What other creative ideas were framed? What other, more effective ways of preventing further bloodshed were considered? What were the real options to stop further escalation the a tit-for-tat of a bomb in a beach resort or another vulnerable European city versus drone attacks and bombing raids on strategic Daesh targets in Syria?
I remember visiting Beirut for a day in 1978. I was in transit from Egypt to Cyprus. Middle East Airlines put me up for a free night in a four-star hotel as part of the deal of flying via their country. It was a great deal for the penniless student that I was at the time. I took a taxi around the central part of the city on the way back to the airport. On every street corner there was a burned-out armoured car and a different faction guarding their patch. Nothing much seems to have changed since then.
The UN Climate Change Conference, which started in Paris this week, has given some hope that we might be reaching a level of consciousness that understands that climate change is going to continue to hit random parts of the world as a knight moves around in a game of chess. Although ridiculed by some newspapers for his views, I can see the connection that Prince Charles made about climate change causing drought in Syria which in turn causes a shortage of natural resources (like water), which in turn cause a refugee problem in South Eastern Europe. The world is so connected now – more than it ever has been, perhaps. It is the butterfly effect in action.
We need to think differently and organise ourselves differently if we are going to solve the complex problems that the world is currently facing. I used to think that X causes Y was the only way to think. I’m not so sure anymore. Just look at the weather. Everyone’s weather in the world is apparently affected by changes in water temperature just off the West Coast of South America with the El Niño effect. And so it is with international politics and relations: everything is connected.
I’m sure computer modelling and technology can help here – but we need a lot more than “big data” and analytics and advanced aerial killing machines directed from many thousands of miles away to solve these problems. In particular, we need to understand that each of the world’s primitive fragile systems of fresh water, clean air, natural energy resources and inhabitable land are themselves so interconnected that together they will have the greatest impact on the world’s population migration and quality of life of all of us in the coming twenty to thirty years. Southern Europe is currently under siege from migrants who themselves are refugees from a part of the planet that is fast burning-up. Areas which have traditionally sustained life, but which can no longer do so.
What to do? Commentary by analysts simply isolate the issues. Linking them together does not seem to happen so much. It might be my associative mind, but the inter-dependencies BETWEEN the systems mean that the gaps between the systems might just hold the answers. As regular readers will know, one of my favourite expressions is that: “the answer lies in the space between”.
On first glance, it was very encouraging to see Mark Zuckerberg give up 99% of his fortune to charitable causes. Line up all the rich kids and strip them of 99% of their fortunes. Job done! Yet, reading between the lines, the vehicle Zuckerberg will use will be a limited liability partnership (LLP), not a charitable foundation. The LLP will be allowed to lobby, make a profit and won’t have to give away a pre-determined amount of cash to other charities every year. Smart man, Zuckerberg. Maybe he is onto something.
It is time to think afresh about how we take decisions and how we control the excesses – whether they be banking bonuses, lobbying for vested interests or pollution. Relying on individual human nature won’t solve these problems. Traditional economically-driven regulation won’t hack the course either. The current systems are so stuck in the past; they need a complete rethink.
Waging war by throwing deadly flying machines at an enemy who can only fire back with machine guns and suicide bombers will only dig us deeper into the proverbial. It may well take Zuckerberg, Gates and a few others with purposeful family-centric LLPs to crack many of the problems that our more outdated institutions have failed to solve.
Then again, I suppose that rich families and the dynasties that they create have always ruled the world. All other structures are impermanent, insignificant or mouthpieces of the ruling classes. Mr Zuckerberg for President, anyone?
Picture the scene. A young child who has done something wrong. A parent standing tall over the child looking on in disgust or anger. The young child cowering, knowing that they should not have done it – whatever the act was. The parent erupting: “You did it on purpose, didn’t you?”
Doing something on purpose, in this case, is doubly bad. It adds to the criminal act because it was “on purpose”. It is the difference between manslaughter and premeditated murder. Somehow, when a crime is committed, when it is done “on purpose”, then it is so much worse and carries a heavier penalty.
Picture another scene. A company gets amazing results. Profits are up. Revenues are up. The workforce has high morale. The CEO is asked: “Why are you are doing so well? How did you make so much profit” He or she answers “Our primary objective isn’t to make a profit – although it is nice to make a profit so we can develop better services for you. The main reason that we are doing so well is that we are all in service for a higher purpose”.
Think of some recent technology successes: Google and Apple. Each one highly profitable, yet much more importantly, each one serves a higher purpose. “Do no evil”. “Putting a ding in the Universe”. Interestingly, in its early days, Microsoft had the mission of putting “a computer on every desk and in every home”. In 2013, Microsoft changed its mission to “morph from a software company to a devices and services company”. In doing so, their purpose became clouded (literally) in confused corporate-speak and financial engineering. As soon as the purpose (or mission) is framed in terms of profit or puts shareholder returns above everything else, the writing is on the wall that the organisation to become less successful.
Such a powerful phrase it is, then. “On Purpose”. It shows premeditated intent. Driven by purposeful desire, it can create extraordinarily beautiful things. It also drives people to follow great leaders – not because of the ego or personality of the leader, but because the whole tribe/team/organisation believes in a higher purpose beyond the power of a single human being. It is why great religions have such enormous followings. Abraham, Buddha, Christ and Mohammed. Each, in their own way, started a religion which today still have many followers.
Purpose also drives revolution and could be seen as the lifeblood of change. The events in Paris last week were a tragedy, attacking the French libertarian belief system to its core. The repercussions are still to be played out in terms of hardening European borders, increasing the checks on people travelling to and from Europe as well as the need to control the mass migration to Europe from North Africa and the Middle East. In some cases, it is a cash of ideas, ideals and purposeful intent. In another, it is driven by a desire to find a better life for yourself and those who depend upon you.
However hard it is to imagine a cause is so strong for someone to want to blow themselves up in martyrdom, history shows that there is nothing new to such an extreme act. Religions are full of martyrs – often given god-like attributes after their demise. For someone to die “on purpose” or in total alignment with their belief system is somehow at the extreme end of heroism and martyrdom.
Back to the first scene that I started with at the start of this piece. What is most interesting is whether you saw yourself as the child, the parent or an onlooker? Think about it!
At an individual level, many of my close friends in their late forties or early-mid fifties are in transition from a full-time career in corporate life to a much less secure “portfolio career” in post-corporate life. Is it at times like this that you really do question your own purpose in life. You think “what is this all about?”. “Why did I spend over 10/20/30 years working for such-and-such a cause and end up with …..?” It is a time for reflection and searching for a deeper meaning in your own life so that it can become more purposeful.
In thinking about your own purpose, I like to think of an analogy with the Global Positioning System or GPS. I used to do offshore sailing back in the 1980s and early ‘90s – when the navigation was all based on charts using pencils and compasses and triangulation to work out where you are. How the world has changed! Via the GPS system, you can now know exactly where you are – even if it is thick fog outside. A Guiding Purpose Statement (or GPS) should do the same for you at major transitions in your life.
Over the next few weeks, I am creating a programme to go deeper into some of these ideas. If you would like to find out more, please do email me at: lorne(at)objectivedesigners(dot)com and I will send you an outline of what I am thinking about – plus a few questions that might help us create something that is a bit different and special.
The main purpose is to create a group that can support folk as they transition from a more structured (corporate) part of their lives to a portfolio career where you have to take more personal risks and seek deeper meaning in what it is you do and how you express yourself. I’ve been through it myself – and have some lessons I would like to share – but I am sure many readers will also have equally valid ideas and suggestions to help others through this period of their lives.
By the way, on my search for more meaning and purpose, I have come up with my own GPS: “To help people communicate more effectively”. It helps me to bridge my interests in telecommunications, media, marketing and conversational flow between systems. I’m currently refining it to be a little more tangible, but it will do for the moment. If I can help you in this mission – or, indeed if you can help me become more effective in my mission, please also email me!
This week’s “Thursday Thoughts” is one in a series on Product Launches – a subject that I find fascinating and so important to growing a successful business.
So, what is the single most important ingredient of a great product launch? We need to look no further than the film (or movie) industry – and to a quote Shawn Amos:
“Every major summer blockbuster that is released is essentially a product line being launched across multiple verticals. However, the centerpiece of the product launch is a big, beautiful story whose job is to entertain.”
I believe that the single most important ingredient for any successful launch is to frame a “big, beautiful story whose job is to entertain”. Think about it. A story that describes a personal journey. Your personal journey with all the ups-and-downs and trials and triumphs that go to make us all human.
And so, in the closing two days of Jeff Walker’s Product Launch Formula (a once-in-a-year opportunity to see the master in action), Jeff has offered two personal but quite different stories that show how changing the way you think about a product by re-framing it around a product launch can literally transform people’s lives.
The first story is from Barry who overcame a life-changing accident to go on and organise and teach those who make a living from entertaining.
The second is from Shelly – a very different story of a mother trying to juggle the three forces of family, paying work and passion.
Watch the videos and work out what you can learn from each of them. See how the personal stories create a different way of thinking. By building your business around a series of launches (and great stories), rather than flogging a me-too product, you can create a new sense of drive and momentum. Think hard about how you can apply the learnings to (re-)launch your own products and services and create a new sense of purpose and heartbeat to your marketing campaigns.
Of all the research I have done into this area, Jeff’s strategies and teachings are second-to-none. And it can be applied to book launches too!
If you think that there is value in digging deeper into the Product Launch Formula, then I thoroughly recommend that you sign up for Jeff’s programme – which will only be available for the next day or two. Otherwise, you will have to wait another year for the offer to come around again!
After the July/August holiday period, I always enjoy the first week of September. I see it as the beginning of a new year. Not the calendar year, nor (in my case) the academic year, but the start of the year for new projects. People return from asynchronous communication through the holiday period to ramp-up for the more synchronised Autumn/Fall workload. Like a car moving from third gear to fifth gear or a plane taking off on its flight to the end of the calendar year with a destination ending in a runway towards the next holiday period at the final part of December. If the financial year starts in January or April, it is the time when new ideas are incubated for the budgeting cycles three to six months out.
With the pick-up in this workload comes the re-prioritisation of relationships. The number of sales calls I have received in the past few days exceeds those that I had in the whole of August. In a similar way, the number of calls that I have made to prospective clients to re-open conversations from earlier in the year has also increased. People are open-minded to new conversations and new opportunities whilst there is a bit of time to play with new ideas. It is also the start of one of the most busy conference seasons.
All this got me thinking….
What do the following have in common: spam (the email kind), a pushy salesperson and one of those irritating calls trying to sell you some personal accident product you don’t want?
They all involve PUSH. It is amazing that so many folk still make a living at it when we all know that salesmen don’t SELL: people BUY. Good sales folk understand timing and cycles and simply line up their products and services so that they are the easiest and most top-of-mind for the prospective customer to pull off the shelf when the are ready to buy.
But it is not quite as simple as that……
Do you ever remember putting a hole in the bottom of two tin cans and then stringing the cans together with a long piece of string to make a crude telephone? I often cite this as a useful metaphor for how we might think about the way we communicate with our customers (and suppliers) in business. It isn’t about ignoring pushy sales folk and only pulling when you are ready. It’s about something I call “@TENSION”. Let me explain in terms of a children’s playground with the tin can telephone.
Firstly, there are those kids in the playground that don’t want to play the game at all. Their attention (@TENSION) is somewhere else. They are into another game with other kids. They are not in our game. So we will exclude them.
Then there are those who are interested in the tin can telephone game. They pick up one can. They need someone else on the other end of the string to play with. So they pull someone from the playground to pick up the other end of the line.
By “feeling the pull”, understanding who is pulling, why they are pulling and how hard they are pulling, we can gain important insights into interest, motivations, demands and communications skills.
Further, by understanding these different aspects of pull, we can seek out those who will play our game and give each other interesting and rewarding experiences. Given the right amount of “@tension”, new players will respond with delight and enthusiasm – not least because they are being listened to and communicating in ways that are proportionate to the pull that they are giving.
However, if you pull too hard on their string, you will become an irritant and get dumped. If you don’t pull enough, the other end of the line will lose interest because they cannot communicate and move onto another string. I call this “subtle pull”. You have to pull at roughly the same strength as the other end is pulling. Appropriate response. Sufficient @tension for the line.
You can’t push string. You can only pull it. Too much pull from either party and the line breaks. Oftentimes for good!
So the next time you think of a customer or supplier or player in your game, just think about an invisible string that connects you to them. How taught is it? Is it completely slack? How much “@tension” has it got? How much are they pulling? How much pull should you give “in the moment” to be effective at continuing the conversation? Who has their ear to the can and who is talking into it?
And at this particular time of the year, how many strings will you tighten. Will you be listening or speaking? Can you really manage those ten strings when you could probably be more successful in just focusing on three or four?
So it’s back to school for the children and back to the subtle pull of business relationships for the rest of us! Good luck with all of your new projects and ventures get the @tension that they deserve!