There are too many things going on. I’m stressed, RED with anger And getting over-emotional I can’t do everything! I’ve got burn-out! PLEASE HELP ME!
The future’s bright, The future’s ORANGE So they used to say! Time to get a grip! Recast my ambitions And create a new future
How best to do that? Listen to myself and others For a while. Don’t rush! GOLDEN friends who know me well And care about me: they know the answers It’s all going to be fine!
Step into the circle, the WHITE zone Take a break. Get some rest. Sleep in. Then – Move around. Walk outside. Eat more plants. Enjoy life! Life’s for living, not for stressing!
It’s time to get creative! Write out a list of all I want to do Like the colour PURPLE, What am I passionate about? Which small projects can I get underway NOW That will help me to achieve my dreams?
No point in feeling BLUE More complex things require the help of others Important things need to be negotiated So things end up as WIN-WIN Don’t rush it! There’s an underlying A collective intention that needs uncovering.
And then all becomes lined-up. All becomes clear! Time for action! GREEN light for go! Action with clarity and purpose No one can stop me now!
You know the feeling. When you are flowing with effortless ease. When everything is “firing on all six cylinders” And working in harmony. Plans and ideas move into place, with no friction And all things work in the way they were designed to be.
Flow isn’t just a great feeling; It’s also one of the main contributors to the success Of any great project, team or company. The dividends are great for those that design for flow. They become faster, more efficient, more successful And out-perform those around them that ignore her.
How can we work better with this mysterious thing called flow? Flow starts to move in the channel of the listener. She takes the easy route: the path of least resistance. Like a stream or river heading down to the sea. She flows around any obstacle, rock or pebble To get down to the next pool and onwards to the sea.
Flow is fragile when she appears and is hard to retain. She can vanish and nobody knows where she has gone. The strange thing in a business is that no single person Is responsible for creating or destroying her. Nor does anyone really have the overall power or responsibility To get her back when she is gone!
Without flow, everything slows. Deadlines slip and budgets bloat. People get irritable and start blaming one another. Games are played that increase the blockages Which makes flow vanish even faster. She is as mysterious and transient as the Queen Bee!
Jazz players call it “being in the groove”. Each player feels the beat Each one dancing with harmony, discord and periods of silence. In the moment. There’s no score, just a few hidden rules to be broken. Performing with no effort, she demands hours of practice. Whilst listening for the beat, flow rewards those that study her. Invisible and ephemeral, we love to play with her hidden mysteries.
Last Thursday, I had a meeting with a business colleague. We had only met once before – but somehow the energy felt really good between us. Conversation flowed. Ideas bubbled to the surface. Creative spirit abounded.
During the conversation, it became apparent that I had talked in our previous meeting about intuition. I had forgotten this – but it is something I have recently become very interested in. In summary, it’s the idea that the world is far too “mental” and that many have lost touch with their intuitive guidance system – based around the heart. I’m also a strong believer in the idea that everything is connected.
And so it was, just by chance (as happens when browsing the internet) I came across this video below:
I don’t know too much about the organisation behind the video – but just love the overall theme, messages and visuals. It somehow helps us to remember things we have forgotten or lost – so we can get back into the life-force and remember who we are.
If you had asked me two years ago whether or not I liked dogs, I would have been pretty neutral. I’ve lived with cats before, but dogs were different. Anyway, to cut a long (shaggy dog) story short, Harry appeared in our house a year ago and – a year on – I would say that I do like dogs. I like Harry in particular.
Harry is a Cocker Spaniel. He is so fluffy, he is like a teddy bear. He is intelligent and has stopped being a puppy (when everything got chewed). He is energetic and playful. Most of all, he allows us to go for a good walk everyday.
On Sunday we went for a fantastic walk to a nearby reservoir – and Harry kept running backwards and forwards to ensure his pack stayed together.
Anyway, I was thinking, what does Harry think? And I came across this brilliant cartoon that probably summed it up:
This week three events happened that highlighted to me that the way that the world owns, controls and governs the 7bn people on the planet is under extreme pressure. Yet signs that the new world is responding in sensible and more conscious ways are encouraging.
As the old-world sovereign-states governments try to balance their own budgets and wrestle with their own, unique, local problems, multinational companies increasingly put two fingers up to them to avoid paying corporation tax. Apple is a good example which, this week, apparently saved over $9bn in tax with a “bond manouever”. If you were Tim Cook, you’d probably have done the same. Yet the countries that need the tax revenue to help get themselves out of the debt that they have are being out-manouevered by the multinational tax avoidance network that serve the corporate giants that belong to no country and are accountable to, well, their shareholders, of course. Big companies seem to get it all their own way.
In the middle east, even after all the investigations over the justification of the Gulf War and whether or not Saddam Hussein did or did not have weapons of mass destruction, we are fed confusing news that civilians are being sprayed with nerve gas in Syria – and that West military intervention is, once again, becoming more intellectually justifiable. Soil samples have degraded and there is not enough evidence for going to war. So we have to wait.
Yet there are interesting counter-pressures. As a beekeeper, I have been keenly following developments on the EU which, this week, voted for a two-year restrictions on the nerve-agent pesticides (called neonicotinoids) blamed for the dramatic decline global bee populations. The EU decided on a narrow majority of 15/27 votes. The UK was one of eight countries that voted against the ban in spite of a petition signed by 300,000 people presented to Downing Street last week by fashion designers Vivienne Westwood and Katharine Hamnett. The Independent has also campaigned to save Britain’s bee population. The British government’s choice to vote against the ban was based on the fact that “there was not enough evidence” that bees were being affected – and that the samples in various tests had been contaminated. The uncanny similarity between degraded soil samples from Syria and contaminated samples that voided tests for the bees made me think: how convenient! How convenient it is for a government or a leader to ignore evidence when “tests are inconclusive” or when the “evidence is not clear”. No decision is better than a decision that you could be held accountable for!
However, we beekeepers must thank the internet protest networks – led by Avaaz.org – who managed to get enough support in countries (other than the UK) to swing the vote against the vested interests of Bayer and others who have, until now dominated the decisions taken in our food chain – from the seeds we plant, the agricultural methods we adopt through to the quality of foods we eat.
The bees have a short respite and Avaaz is now pursuing the real Dark Lord in the battle for Mother Earth. Go on. Vote. It can only help a growing wave of public opinion to counter the madness of global corporate arrogance that they are accountable to no one.
I believe that there is hope for us all with this new type of democracy emerging. The vote to ban neonicotinoids was a turning point for me. It would appear that these online campaigns really are starting to get policy makers in multinationals to think again and change their minds. They have a new body that they need to recognise – and a protest can come from nowhere and expose issues is uncontrollable ways. PR companies and even newspapers are becoming less and less effective in this new world of informed internet politics and political activism. Even governments must be encouraged as it gives them a new reason to act, not just sit on the fence because “there is no evidence”. After all, most of them want to get voted back into power.
Interested to know what you think – please do leave a comment below.
I have subscribed for several years now to a great site called ChangeThis – where anyone can publish a manifesto to change something that they think is important. So it was today that I was browsing the site and found out that it is World Water Day. Designated by the United Nations General Assembly in 1993, World Water Day is held annually on March 22. It’s a day to focus attention on the importance of freshwater and sustainable management of water resources that grew out of the 1992 United Nations Conference on Environment and Development (UNCED) in Rio de Janeiro. With over half of the world’s population now living in cities, this year’s focus is understandably on water and urbanization, under the slogan “Water for cities: responding to the urban challenge.”
There are quite a few statistics and factoids listed (mostly U.S. centric) that come from a new book called the Big Thirst, being released on April 12 by Free Press. However, they still make you think:
Water is the oldest substance you’ll ever come in contact with. The water coming from your kitchen tap is about 4.3 billion years old.
A typical American uses 99 gallons of actual water a day–for cooking, washing, and the #1 personal use in the U.S., toilet flushing. But a typical American uses electricity at home that requires 250 gallons of water each day. And an American eating a diet of 1,700 calories a day is eating food that requires 450 gallons to produce–each day.
The average cost of water at home in the U.S.–for always-on, purified drinking water–is $1.12 per day, less than the cost of a single half liter of Evian at a convenience store.
Water and energy are intimately linked. Electric power plants in the U.S. consume 49 percent of the water used in the country. And water utilities are the single largest users of electricity in the U.S.–in California, 20 percent of all the electricity generated is used to move or treat water.
Water and food are also intimately linked. Worldwide, farmers use 70 percent of water. And agriculture is also one of the least efficient users of water. Half the water farmers use is wasted.
Americans spend almost as much each year on bottled water ($21 billion) as they do maintaining the nation’s entire water infrastructure ($29 billion).
Las Vegas has grown by 50 percent in population in the last 10 years–without using any more water now than it did back in 1999.
In the U.S., we use less water today than we did in 1980. As a nation, we’ve doubled the size of our economy while reducing total water use. We have literally increased our “water productivity” as a nation by more than 100 percent in the last 30 years.
Microchip factories require water that is so clean it is considered dangerous to drink.
The difference in price between home tap water and a half-liter bottle of water at the convenience store is a factor of 3,000–you could take the bottle of Poland Spring that you buy for $1.29 at the local 7-Eleven and refill it every day for 8 years before the cost of the tap water would equal that original price, $1.29.
We often hear that “only” 2 percent of the water on Earth is fresh and available for human use, outside of the polar ice caps. The “only” 2 percent comes to 1.5 billion liters of fresh water for each person on the planet. It’s 400 million gallons for every person alive. That’s a cube of fresh water for each us as long as a football field and as tall as a 30 story building.
The U.S. uses more water in a single day than it uses oil in a year. The U.S. uses more water in four days than the world uses oil in a year.
Enough water leaks from aging water pipes in the U.S. each day to supply all the residents of any of 30 states.
The city of London loses 25 percent of the water it pumps.
Seventy-one percent of earth is covered with water, but water is small compared to earth. If Earth were the size of a minivan, all the water on Earth would fit in a half-liter bottle in a single cup holder.
Not one of the 35 largest cities in India has 24-hour-a-day water service. Even the global brand-name cities like Hyderabad, Bangalore, Delhi and Mumbai offer water service only an hour or two a day.
Treating diarrhea consumes 2 percent of the GDP of India. The nation spends $20 billion a year on diarrhea–$400 million a week–more than the total economies of half the nations in the world.
A common statistic is the 1 billion people in the world–one in six–don’t have access to clean, safe drinking water. But a less well-known statistic is equally stunning: 1.6 billion people in the world–one in four–have to walk at least 1 km each day to get water and carry it home, or depend on someone who does the water walk. Just the basic water needs of a family of four–50 gallons total–means carrying (on your head) 400 pounds of water, walking 1 km or more, for as many trips as required, each day.
Between 1900 and 1936, clean water in U.S. cities cut the rate of child deaths in half.
Water required to manufacture 1 ton of steel: 300 tons Water required to produce 2 liters of Coca-Cola: 5 liters
Cooling water a typical U.S. nuclear power plan requires: 30 million gallons per hour
Water that New York City requires: 46 million gallons per hour
Water required to maintain a typical Las Vegas golf course: 2,507 gallons for every 18-hole round of golf Each hole of golf, for each golfer, requires 139 gallons of irrigation water.
Average time a molecule of water spends in the atmosphere, after evaporating, before returning to Earth as rain or snow: 9 days
Amount of water that falls on a single acre of ground when it receives 1 inch of rain: 27,154 gallons
You are probably past the point of setting New Year’s resolutions and have forgotten the one you set last year. Yet when you look back a year and look forward a year, it is surprising how little changes and how much stays the same.
Sure, 2011 was turbulent for many. In Europe, we seemed to leave the year with an uneasy sense of unknowingness about what lies ahead in 2012 for the Eurozone. And we are told that the world is now so connected that we don’t need New York to sneeze before the rest of the world catches a cold. The sneeze could come from Berlin or Beijing or anywhere else for that matter.
Yet there is nothing like a conscience and a critical review to remind you of what you committed to and what you forecast might happen…. And writing a blog is somehow a very public way of saying that I commit to something at the start of a New Year.
So it was that I was surprised to find that I went public this time last year to reduce my bodyweight. Apparently this is the most common New Year’s resolution that people make. I did actually manage to lose a stone between January and April last year – only to put on 9 pounds between April and Christmas!
So often, (in weight loss AND in business performance), the gains are difficult enough to achieve – but even harder to sustain. It is not that my body needs to be as heavy as it is. It is more about habit – and changing the habits that have been laid down over a lifetime. It didn’t take much for me to revert to my old habits as the summer came and the bees started to make honey!
Reading the press over the New Year, it was interesting to see that the UK population has become more and more obese – and some say over 35% is now obese. As has the banking system and, perhaps many of the service organisations that try to service our needs – or so the current UK government thinks.
So the question for me is how to we can reduce weight and sustain a healthy lifestyle in a world that seems to becoming more obese.
My diet last year where I managed to lose a stone in weight was not really a diet. I never felt hungry the whole time I was on the regime. I simply reduced the number of calories I ate.
In a similar way, the two puppies that we took on in September are a good weight – because they get fed the correct amount of food each day. It is interesting, also, that we have never been as healthy as our parents and grandparents were the 1940s when the country had food rationing.
It is not so much, then, about reducing weight. It is more about eating the correct amount you need to achieve and maintain a natural bodyweight.
So, for this year, as well as reducing weight (another stone would do), I resolve to try to sustain the weight loss. I would also like to do the reverse for my business – increase the revenues and sustain the flow! Funny that in March last year I earned the most in a month when my weight reduced the most!
Maybe one idea works with the other. Who knows? Maybe the Lean Folk know. Makes you think, anyway!
This week, the bees went to bed for the winter. Fed down with verroa treatment in the hope that most colonies will survive the winter.
I have also had three very different conversations this week about the importance of Business Processes. In each conversation, I came to a different set of conclusions. However, there was one over-riding idea that shone through from each conversation. The obsession with the current process-centric religion in management thinking has actually made many of our service-based organisations less, not more effective and less, not more efficient.
The first conversation came from an experience I had with a US-based hosting company I have used for about ten years. Last year they put SAP into the company. Two months ago the company was sold. The service has been declining for about a year. Coincidence? I don’t think so. The new process involves forcing you to ring a US telephone number which is actually answered by someone in the Phillipines who filters you so they can direct you to the right department. The problem I had involved both Domain Names and Hosting – so I ended up being put through to two departments. In the end I was double-billed and had to ring back a week later to complain – when I went through the same rigmarole – and was sent an email to say I couldn’t reclaim the money because it was against company policy. I rang a third time and finally got through to someone who sorted me there-and-then. Sounds familiar? More like a telephone company? Yes, indeed. I then got hold of the Director for Customer Experience and Process Design on LinkedIn to share my story. He was a Harvard MBA. He saw my profile but ignored me. The company is called Network Solutions.
The second case was with a former colleague whom I had lunch with. He is an aspiring partner at one of the big five consulting practices. He told me he was writing a paper about the importance of process design in telecoms companies. I cited the above story and said that Presence was more important than Process. He looked quizzical. He could not compute. He was not sure how he could implement Presence and make money out of the idea from a consulting assignment.
The final conversation was with an enlightened ex COO of a Telecoms company with whom I had lunch with on Tuesday. He said he was process mad – yet when you listened to his stories of how he managed processes, there was a great deal of practicality and experience blended in with the importance of providing the right information to the right person at the right time to turn customer issues and questions around on the first call.
In the crusade to banish the obsession with Process centricity, I continue to marvel at the bees that I keep. They don’t have crazy processes to waste time. They have developed an approach that balances Process AND Content (or pollen/nectar collection) IN THE MOMENT so that they can respond with far more intelligence than just following a book of rules. Interestingly, the model they use shows that outsourcing is extremely wasteful and makes no sense at all. If you have to hand off, do it only once (not three times like ITIL). The models from the bees also demonstrates the sense of investing in small, agile “cells” of capacity and capability tuned to specific types of demand.
To summarise, I believe it is time to create a new management paradigm based on Presence (modelled much more on the natural world that the bees have developed over 50 million years). It creates a paradigm shift that takes us away from the insanity (or caetextic thinking) of process-obsession and into a new much more organic model based on cells or colonies that can respond to demand of various types a seasonal basis.
Just like the bees do.
I am writing a book on the idea – so expect more like this in future postings.
I have also posted Presence over Process on MIX – The Management Information Exchange – please add comments and vote for the idea there or add your comments here as you wish. Always valuable!
Although this is almost exactly a year old and quite US-centric, the video below “Innovation at the Edge of Electricity” was made. It has some great stories that may well make the minds of anyone living in the US or Europe boggle at how true innovation is happening in the developing world without any “help” from regulators or lawmakers.
As technology is forcing industry convergence, it is not just the Western-style Telecoms regulation that is getting in the way, but the rules and regulations from the Electricity and Banking Industries too. For instance, look to Africa, not Europe or the US if you want to see what true innovation is on mobile payments.
Many of the stories are particularly helpful when we think at how we should rollout faster broadband to the so-called “Final Third”. Innovation has always happened on the edge of the network. Surely it is time for us to include some of these new ideas from the “edge of electricity” and adapt them to our own requirements. Or will we let the regulators carry on regulating our service industries to die a slow, painful death?
Just returned from the Next Gen ’10 roadshow in Edinburgh.
The most interesting thing for me ( which I had compeletely missed before I went there) is that Scotland has approached this whole problem of upgrading the broadband network by commissioning the Royal Society of Edinburgh to look at the problem afresh. Unlike The Royal Society (based in London), the RSE has maintained the “Scottish Generalist Tradition” and have brought an eclectic set of wise folk to apply new thought and rigour to working through the issue of broadband in Scotland so that it serves the wider context of society and the economy. Technology is a means to a greater end, not an end in itself.
The Digital Scotland interim report can be found by first clicking on the RSE logo below and then clicking on the link right at the bottom of the page “Read Interim Report”:
Unlike the Digital Britain report which was written in the time of a dying administration by economist-politicians, bureaucrats and quangos, and then attacked by the new administration to become a nearly totally ineffective set of recommendations, Scotland has approached the problem with refreshing renaissance-style method that only a body like the RSE can do. It is an elegant combination of mathematical logic combined with rounded, objective reasoning – and moves the debate forward so that Scotland might well take the thought-leadership position when it publishes its final report once the current comments have been digested.
One conclusion that I came away with is that the whole debate about where fibre goes should be re-focused around Fibre to the Community. Many of the more rural areas in Scotland would benefit tremendously by digging a single fibre into the community. The current ambitions of Jeremy Hunt and the Con-Lib coalition government for the UK to become the leader in Europe for broadband by 2015 – without any central government funding – becomes even more challenging when one compares us to Finland – which was very well articulated by Professor Michael Fourman in his detailed analysis backing up Digital Scotland at the conference.
One of the strange things is that the interim report talks of Fiber, not Fibre. I am not sure how this American English has managed to get into a perfectly good Scottish-English Language document. But Hey Ho – the world moves on!
The Scots, Edinburgh and the RSE have a long tradition of great invention and enlightened thinking. This blog will keep a keen eye on developments North of the Border.
(P.S. The talk that I gave on Sir Patrick Geddes will be put onto this post once I transcribe and edit it.)