I came across this quotation the other day, and it struck a chord:
“One must be aware that there is nothing so difficult,
more doubtful in its result,
and more dangerous to do
than to introduce a new state of things.
+
The innovator has bitter enemies
among all those who benefit from the old system,
while he only has half-hearted defenders
among those who expect to benefit from the new system.
+
This half-heartedness has its roots in man’s lack of faith,
because he does not really believe in the new state
until he has experienced it.”
Machiavelli
=
The question is, how do you help folk to experience and have faith the new state at the early stages of a change? How do you get to that tipping-point where there is enough energy to get lift-off with the new system? Remember, Machiavelli never saw a computer, so it was not computer systems he was talking about! It was much more about States and states!
