I came across this quotation the other day, and it struck a chord:
“One must be aware that there is nothing so difficult,
more doubtful in its result,
and more dangerous to do
than to introduce a new state of things.
The innovator has bitter enemies
among all those who benefit from the old system,
while he only has half-hearted defenders
among those who expect to benefit from the new system.
This half-heartedness has its roots in man’s lack of faith,
because he does not really believe in the new state
until he has experienced it.”
The question is, how do you help folk to experience and have faith the new state at the early stages of a change? How do you get to that tipping-point where there is enough energy to get lift-off with the new system? Remember, Machiavelli never saw a computer, so it was not computer systems he was talking about! It was much more about States and states!