{"id":842,"date":"2012-02-02T13:55:35","date_gmt":"2012-02-02T12:55:35","guid":{"rendered":"http:\/\/lornemitchell.com\/blog\/?p=842"},"modified":"2012-02-02T14:18:41","modified_gmt":"2012-02-02T13:18:41","slug":"clean-thinking-and-clean-language","status":"publish","type":"post","link":"http:\/\/www.lornemitchell.com\/?p=842","title":{"rendered":"Clean Thinking and Clean Language"},"content":{"rendered":"<p>Have you ever been in a situation where you say something that you regret later? For example, \u00a0I was with a close friend the other day trying to &#8220;help&#8221; her work through some problems. \u00a0The suggestions that I made to her were taken the wrong way and the conversation broke down. \u00a0Purely because I put too many of my own thoughts into the flow.<\/p>\n<p>It made me think: I wondered whether there was a way we could communicate without putting our own ideas, suggestions and bias forward? \u00a0In my research, \u00a0I came across a whole system of communication that originates in psychotherapy that allows you to do just that!<\/p>\n<p>The originator of the approach was a guy called David Grove (whom I never met) &#8211; who died far too young four years ago in January 2008. \u00a0The ideas behind the system have various names &#8211; but one of the best-known terms is that of &#8220;Clean Language&#8221; &#8211; popularised in an\u00a0excellent book published shortly after Grove&#8217;s death called <span style=\"color: #00ff00;\">&#8220;Clean Language&#8221;<\/span> by Wendy Sullivan and Judy Rees.<\/p>\n<p>Rooted in the idea that we all live with our own very personal, subjective metaphors, the technique allows the person being questioned to explore those metaphors without any judgement or bias from the interviewer \u00a0or therapist.<\/p>\n<p>The basics of using Clean Language are simple:<\/p>\n<ul>\n<li><span style=\"color: #00ff00;\">Keep your opinions and advice to yourself<\/span><\/li>\n<li><span style=\"color: #00ff00;\">Listen attentively<\/span><\/li>\n<li><span style=\"color: #00ff00;\">Ask Clean Language Questions to explore a person&#8217;s metaphors (or everyday statements)<\/span><\/li>\n<li><span style=\"color: #00ff00;\">Listen to the answers and then ask more Clean Language questions about what they have said<\/span><\/li>\n<\/ul>\n<div>If the person being asked the Clean Language questions is seeking to change, then the change can happen naturally as part of the process. \u00a0It is not a technique to force change on anyone! \u00a0I have found that there are equally useful ways in which to use the method: whether it is gathering information on a project, interviewing someone or asking children about their own worlds that they live in.<\/div>\n<div><\/div>\n<div>In the book there are twelve basic questions in Clean Language with a further 19 &#8220;specialised&#8221; questions. \u00a0 However, to get going, other articles refer to the five basic\u00a0questions which are designed to help clients add detail and dimension to their perceptions:<\/p>\n<blockquote><p><span style=\"color: #00ff00;\">1. &#8220;And is there anything else about [client&#8217;s words]?&#8221;<\/span><\/p>\n<p><span style=\"color: #00ff00;\">2. &#8220;And what kind of [client&#8217;s words] is that [client&#8217;s words]?&#8221;<\/span><\/p>\n<p><span style=\"color: #00ff00;\">3. &#8220;And that&#8217;s [client&#8217;s words] like what?&#8221;<\/span><\/p>\n<p><span style=\"color: #00ff00;\">4. &#8220;And where is [client&#8217;s words]?&#8221;<\/span><\/p>\n<p><span style=\"color: #00ff00;\">5. &#8220;And whereabouts [client&#8217;s words]?&#8221;<\/span><\/p><\/blockquote>\n<\/div>\n<p>There is a great video on the use of Clean Language in therapy &#8211; with some interesting results:<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"http:\/\/www.youtube.com\/embed\/uCX8VpPgs2A\" frameborder=\"0\" width=\"420\" height=\"315\"><\/iframe><\/p>\n<p>Another strand of this line of research was published in an earlier book <span style=\"color: #00ff00;\">&#8220;Metaphors in Mind: Transforming through Symbolic Modelling&#8221;<\/span> by James Lawley and Penny Tompkins in 2000. \u00a0There is a short two-part article by Lawley on some of these ideas as they apply to organisations which can be found here:\u00a0<a title=\"Metaphors of Organisation\" href=\"http:\/\/www.cleanlanguage.co.uk\/articles\/articles\/19\/1\/Metaphors-of-Organisation-part-1\/Page1.html\" target=\"_blank\">Metaphors of Organisation<\/a>\u00a0&#8211; an angle to this whole work that I find fascinating. \u00a0There is also a quote from Gareth Morgan at the start of the article which sums-up some of the ideas:<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\">&#8220;All theories of organisation and management are based on implicit images or metaphors that persuade us to see, understand, and imagine situations in partial ways. Metaphors create insight. But they also distort. They have strengths. But they also have limitations. In creating ways of seeing, they create ways of\u00a0<em>not<\/em>\u00a0seeing. Hence there can be no single theory or metaphor that gives an all-purpose point of view. There can be no &#8216;correct theory&#8217; for structuring everything we do.&#8221;\u00a0<\/span><\/p>\n<p><span style=\"color: #00ff00;\">To open up our thinking, Morgan seeks to do three things:<\/span><\/p>\n<blockquote><p><span style=\"color: #00ff00;\">(1) To show that many conventional ideas about organisation and management are based on a small number of taken-for-granted images and metaphors.<\/span><\/p>\n<p><span style=\"color: #00ff00;\">(2) To explore a number of alternative metaphors to create new ways of thinking about organisation.<\/span><\/p>\n<p><span style=\"color: #00ff00;\">(3) To show how metaphor can be used to analyse and diagnose problems and to improve the management and design of organisations.<\/span><\/p><\/blockquote>\n<p>I wish I had known this a month ago before the encounter I described at the beginning of this thought. \u00a0The outcome would have been very different, I&#8217;m sure. \u00a0I&#8217;m also very interested to know if you use any of these ideas in the work that you do. \u00a0Please comment below if you have any thoughts or observations. \u00a0In the meantime, try using clean language in your everyday work and play &#8211; it is a really useful tool &#8211; even if you are not a fully-trained psychotherapist! \u00a0It is so clean it can&#8217;t hurt anyone &#8211; and can actually be quite fun realising how much of our own &#8220;stuff&#8221; we put into normal conversation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever been in a situation where you say something that you regret later? For example, \u00a0I was with a close friend the other day trying to &#8220;help&#8221; her work through some problems. \u00a0The suggestions that I made to her were taken the wrong way and the conversation broke down. \u00a0Purely because I put &hellip; <\/p>\n<p class=\"link-more\"><a href=\"http:\/\/www.lornemitchell.com\/?p=842\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Clean Thinking and Clean Language&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[42,63,64,50,34,86,36,51,84,81,73,60,1],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p6DQGK-dA","jetpack-related-posts":[{"id":529,"url":"http:\/\/www.lornemitchell.com\/?p=529","url_meta":{"origin":842,"position":0},"title":"Innovation at the Edge of Elecricity","author":"Lorne Mitchell","date":"30\/05\/2011","format":false,"excerpt":"Although this is almost exactly a year old and quite US-centric, the video below \"Innovation at the Edge of Electricity\" was made. It has some great stories that may well make the minds of anyone living in the US or Europe boggle at how true innovation is happening in the\u2026","rel":"","context":"In &quot;Big Ideas&quot;","block_context":{"text":"Big Ideas","link":"http:\/\/www.lornemitchell.com\/?cat=42"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1836,"url":"http:\/\/www.lornemitchell.com\/?p=1836","url_meta":{"origin":842,"position":1},"title":"TT1940 &#8211; Waste Not, Want Knot","author":"Lorne Mitchell","date":"03\/10\/2019","format":false,"excerpt":"Waste not, want knot. Autumn leaves start to turnAnd she blows her chilling wind.The rain now feels colder and wetter Than the September kind, Flooding the parched earthAnd bringing a new spring. It\u2019s time for a clear-up (Or is it clear-out?) Out or up, no matter, stuff has to go...\u2026","rel":"","context":"In &quot;Change&quot;","block_context":{"text":"Change","link":"http:\/\/www.lornemitchell.com\/?cat=41"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.lornemitchell.com\/wp-content\/uploads\/2019\/10\/TT1940-Autumn-Leaves.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":930,"url":"http:\/\/www.lornemitchell.com\/?p=930","url_meta":{"origin":842,"position":2},"title":"The Universal Relaton Field","author":"Lorne Mitchell","date":"19\/04\/2012","format":false,"excerpt":"Whilst away at Easter I started to read Joe Griffin and Ivan Tyrrell's book \"Godhead: The Brain's Big Bang\" which was published last year.\u00a0 It is the latest accumulation of Griffin and Tyrell's ideas on the Human Givens, and the importance of the REM state in sleep and the Universal\u2026","rel":"","context":"In &quot;Big Ideas&quot;","block_context":{"text":"Big Ideas","link":"http:\/\/www.lornemitchell.com\/?cat=42"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lornemitchell.com\/wp-content\/uploads\/2012\/04\/iStock_000011708354Medium.gif?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1734,"url":"http:\/\/www.lornemitchell.com\/?p=1734","url_meta":{"origin":842,"position":3},"title":"The Best Source of Innovation","author":"Lorne Mitchell","date":"28\/01\/2016","format":false,"excerpt":"The news this week that the upwards-ever-upwards iPhone sales are finally stalling was a stark reminder that even the greatest companies struggle to keep the juices of innovation flowing year-on-year. \u00a0The Apple Watch couldn't replace the iPhone and the iCar (if it ever arrives) is still a few years out.\u2026","rel":"","context":"In &quot;Big Ideas&quot;","block_context":{"text":"Big Ideas","link":"http:\/\/www.lornemitchell.com\/?cat=42"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.lornemitchell.com\/wp-content\/uploads\/2016\/01\/AdobeStock_94946121.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1270,"url":"http:\/\/www.lornemitchell.com\/?p=1270","url_meta":{"origin":842,"position":4},"title":"Holiness or Wholeness?","author":"Lorne Mitchell","date":"06\/06\/2013","format":false,"excerpt":"I got into a discussion with a friend yesterday about religion. \u00a0You know the sort. \u00a0It became a discussion about basic beliefs and ideas about what had happened in the past with facts that neither of us could prove. \u00a0I capitulated, not wanting to tread on ground that was sacred\u2026","rel":"","context":"In &quot;Architecture&quot;","block_context":{"text":"Architecture","link":"http:\/\/www.lornemitchell.com\/?cat=35"},"img":{"alt_text":"holiness-title-slide","src":"https:\/\/i0.wp.com\/www.lornemitchell.com\/wp-content\/uploads\/2013\/06\/holiness-title-slide-300x225.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":667,"url":"http:\/\/www.lornemitchell.com\/?p=667","url_meta":{"origin":842,"position":5},"title":"Steve Jobs RIP","author":"Lorne Mitchell","date":"06\/10\/2011","format":false,"excerpt":"I cannot mark today's Thursday Thoughts without a tribute to Steve Jobs. \u00a0He became a legend in his own lifetime and he has surely changed the way that we work, \u00a0play and think. \u00a0He will be sadly missed having made a unique contribution to those who live beyond his untimely\u2026","rel":"","context":"In &quot;Apple&quot;","block_context":{"text":"Apple","link":"http:\/\/www.lornemitchell.com\/?cat=77"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lornemitchell.com\/wp-content\/uploads\/2011\/10\/Steve-Jobs-max-250x250.jpg?resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=\/wp\/v2\/posts\/842"}],"collection":[{"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=842"}],"version-history":[{"count":6,"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=\/wp\/v2\/posts\/842\/revisions"}],"predecessor-version":[{"id":849,"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=\/wp\/v2\/posts\/842\/revisions\/849"}],"wp:attachment":[{"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=842"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=842"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.lornemitchell.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}